moreheat Sep 17, 2016 @ 8:45pm
Steam not working properly
Can't run Steam on Mac OS X, it doesn't even open up the login part.

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http://i.imgur.com/Crhqez2.png

^^ What it looks like when I open it, it stays like this no matter what I do...

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System Details:
MacBook Pro (Retina, 13-inch, Late 2012)
OSX El Capitan Version 10.11.6 (14F1912)

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Startup log:

[2016-09-17 17:39:01] Startup - updater built Aug 22 2016 17:36:46
found breakpad via in process memory: '/Applications/Steam.app/Contents/Frameworks/Breakpad.framework/Versions/A/Resources'
Installing breakpad crash handler
[2016-09-17 17:39:01] Startup - updater built Aug 23 2016 11:27:05
found breakpad via in process memory: '/Users/(insertnamehere)/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/Frameworks/Breakpad.framework/Versions/A/Resources'
Installing breakpad crash handler
Looks like steam didn't shutdown cleanly, scheduling immediate update check
SteamID: 0, universe Public
[2016-09-17 17:39:01] Checking for update on startup
[2016-09-17 17:39:01] Checking for available updates...
[2016-09-17 17:39:02] Download skipped: /client/steam_client_osx version 1471977975, installed version 1471977975
[2016-09-17 17:39:02] Nothing to do
[2016-09-17 17:39:02] Verifying installation...
[2016-09-17 17:39:02] Performing checksum verification of executable files
[2016-09-17 17:39:02] Verification complete
Errors in public/subpanelwelcomeintro.res:
error loading file 'public/subpanelwelcomeintro.res', no such file
Errors in public/subpanelwelcomecreatenewaccount.res:
error loading file 'public/subpanelwelcomecreatenewaccount.res', no such file
Errors in public/subpanelwelcomecreatenewaccountaccountname.res:
error loading file 'public/subpanelwelcomecreatenewaccountaccountname.res', no such file
Errors in public/subpanelwelcomecreatenewaccountemail.res:
error loading file 'public/subpanelwelcomecreatenewaccountemail.res', no such file
Errors in public/subpanelwelcomecreatenewaccountnamecollision.res:
error loading file 'public/subpanelwelcomecreatenewaccountnamecollision.res', no such file
Errors in public/subpanelwelcomecreatingaccount.res:
error loading file 'public/subpanelwelcomecreatingaccount.res', no such file
[2016-09-17 17:39:03] Background update loop checking for update. . .
[2016-09-17 17:39:03] Checking for available updates...
Errors in public/subpanelwelcomecreatenewaccountprintdetails.res:
error loading file 'public/subpanelwelcomecreatenewaccountprintdetails.res', no such file

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Would be a really big help if someone could help me out with this <3
Last edited by moreheat; Sep 18, 2016 @ 8:57am
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Showing 1-15 of 27 comments
MuskratFarms Sep 17, 2016 @ 9:30pm 
Looks like you'll need to delete Steam and redownload the installer.
mateusz Sep 18, 2016 @ 7:59am 
Reinstalling is not helpful at all. Removing files, copying steamclean to proper location etc neither
moreheat Sep 18, 2016 @ 8:56am 
Originally posted by mateusz:
Reinstalling is not helpful at all. Removing files, copying steamclean to proper location etc neither
Would you know of any other way of fixing this issue?
76561198324816620 Sep 19, 2016 @ 12:29am 
??:steamfacepalm:
SponnGeeMajster Sep 19, 2016 @ 7:15am 
a

mateusz Sep 19, 2016 @ 9:39am 
The issue is with case-sensitive partition. You might create another partition with non case-sensitive type (f.e. journaled) and move steam app there.
moreheat Sep 19, 2016 @ 12:42pm 
Originally posted by mateusz:
The issue is with case-sensitive partition. You might create another partition with non case-sensitive type (f.e. journaled) and move steam app there.
Ahh.. I've had this issue before.. With an older version of steam, but in that version, it actually stated the issue, here, it didn't state any issue so I didn't know what the issue was.. Thanks :) I'll notify you if this works :)
binghuanlin Oct 4, 2016 @ 8:23am 
## Try to use following solution.
## ------------------------------------
USER=$(whoami)
cd /Users/{USER}/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/public ls *.res | while read line ; do file=$(echo $line | tr '[:upper:]' '[:lower:]'); mv $line $file; done
cd /Users/{USER}/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/steam/cached/ ls *.res | while read line ; do file=$(echo $line | tr '[:upper:]' '[:lower:]'); mv $line $file; done
cd /Users/{USER}/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/friends ls *.res | while read line ; do file=$(echo $line | tr '[:upper:]' '[:lower:]'); mv $line $file; done
## ------------------------------------
The GaddFather Oct 13, 2016 @ 3:57pm 
Hi,

I too was having the same issues on MacOS with getting steam to run. I followed the bash commands above and that solved my problem. I can now login to steam and no longer get file errors in the log. Thanks binghuanlin.

I also had to make the changes in the graphics folder and servers folder as well.

For reference I threw the above into a shell script and ran it, I had to make a few minor adjustments to make it work, specifically I added a ";" between the cd and ls command to make it flow properly from one command to the next.

Thanks for your help!

Last edited by The GaddFather; Oct 13, 2016 @ 4:07pm
76561198254925479 Oct 14, 2016 @ 1:54am 
sad
hey i'm a noob in technology
where am i suppose to type this:
## ------------------------------------
USER=$(whoami)
cd /Users/{USER}/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/public ls *.res | while read line ; do file=$(echo $line | tr '[:upper:]' '[:lower:]'); mv $line $file; done
cd /Users/{USER}/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/steam/cached/ ls *.res | while read line ; do file=$(echo $line | tr '[:upper:]' '[:lower:]'); mv $line $file; done
cd /Users/{USER}/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/friends ls *.res | while read line ; do file=$(echo $line | tr '[:upper:]' '[:lower:]'); mv $line $file; done
## ------------------------------------
moreheat Nov 25, 2016 @ 4:47pm 
Originally posted by The GaddFather:
Hi,

I too was having the same issues on MacOS with getting steam to run. I followed the bash commands above and that solved my problem. I can now login to steam and no longer get file errors in the log. Thanks binghuanlin.

I also had to make the changes in the graphics folder and servers folder as well.

For reference I threw the above into a shell script and ran it, I had to make a few minor adjustments to make it work, specifically I added a ";" between the cd and ls command to make it flow properly from one command to the next.

Thanks for your help!
Hey, do you think you can hmu with a PM and explain how to do this? I'm a slight bit inexperienced with this sort of stuff :P Maybe help me out? Thanks :)
darkmatter Dec 5, 2016 @ 5:19pm 
I'm facing the same problem on MAC (newest OS X) when i launch steam it appears blank just with a small window with "steam" and "valve" with no clickable icons... when i ran STEAM i receive the same errors as OP. HELP! I JUST WANNA DIE IN RUST
Originally posted by binghuanlin:
## Try to use following solution.
## ------------------------------------
USER=$(whoami)
cd /Users/{USER}/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/public ls *.res | while read line ; do file=$(echo $line | tr '[:upper:]' '[:lower:]'); mv $line $file; done
cd /Users/{USER}/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/steam/cached/ ls *.res | while read line ; do file=$(echo $line | tr '[:upper:]' '[:lower:]'); mv $line $file; done
cd /Users/{USER}/Library/Application Support/Steam/Steam.AppBundle/Steam/Contents/MacOS/friends ls *.res | while read line ; do file=$(echo $line | tr '[:upper:]' '[:lower:]'); mv $line $file; done
## ------------------------------------


can you rewrite the code please? It doesnt work...
Pilieser Dec 7, 2016 @ 12:38pm 
You have to paste this in the application Terminal. If the pasted script doesn't work have a look at this threat with the creator of the script: http://steamcommunity.com/discussions/forum/2/282992646978253149/
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Date Posted: Sep 17, 2016 @ 8:45pm
Posts: 27